Publications
98 publications
2026
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How Children Assess Digital Safety Risk in Gaming Platforms: A Case Study of Roblox
Proceedings of the 2026 ACM SIGSAC Conference on Computer and Communications Security (CCS 2026), Accepted
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From Stream to Stake: Gamblification Practices and User Perceptions on Twitch
Proceedings of the ACM on Human-Computer Interaction, 10, 7 (CHI PLAY 2026), Article GAMES031, 39 pages
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Gaming Together on Discord: Teen Gamer’s Cross-Platform Practices
Proceedings of the ACM on Human-Computer Interaction, 10, 7 (CHI PLAY 2026), Article GAMES034, 34 pages
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“I usually profit because I know when to stop”: Understanding Teenagers’ Risk Perception and Mitigation Strategies of Gambling from Reddit
Proceedings of the ACM on Human-Computer Interaction, 10, 2 (CSCW 2026), Article CSCW023, 34 pages
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Making the Gig Economy Infrastructure Work: Gig Drivers’ Adaptive, Algorithmic, and Social Knowledge Practices
Computer Supported Cooperative Work, 35, 1, Article 1 (35 pages)
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Surveillance as Care: Configuring Baby Monitors in the Home
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 2026), Barcelona, Spain (16 pages)
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Privacy Control in Conversational LLM Platforms: A Walkthrough Study
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 2026), Barcelona, Spain (26 pages)
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Why Creators Break Rules: Quantitative Evidence on Moral Disengagement and Self-Control
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 2026), Barcelona, Spain (27 pages)
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Teen Vigilance: Navigating Risky Social Interactions on Discord
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 2026), Barcelona, Spain (22 pages)
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Player Safety by Design: Co-Designing Child-Centered Safety Mechanisms with Children
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI 2026), Barcelona, Spain (21 pages)
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Digital Risks and Coping Practices among Roblox Game Creators
Proceedings of the 35th USENIX Security Symposium (USENIX Security 2026), Baltimore, MD, USA, 6721–6740
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Usable Anonymity in Reproductive Health Privacy
Proceedings of the 2026 IEEE Symposium on Security and Privacy (S&P 2026), San Francisco, CA, USA, 3627–3646
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Surfacing Risky Game Design: A Multistakeholder Taxonomy for Understanding Safety Risks on Roblox
Companion of the 2026 ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW Companion ’26), Salt Lake City, UT, USA, 169–175
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AI Safety in Children’s Games: Evaluating Chatbots in Roblox
Undergraduate Research at the Capitol—Pennsylvania Poster Conference (URC-PA), Harrisburg, PA, USA
2025
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More Than Just Microtransactions: Predatory Monetization in User-Generated Games
Proceedings of the ACM on Human-Computer Interaction, 9, 6, Article GAMES031, 889–921. (CHI PLAY 2025)
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Gendered Toxicity in Competitive Gaming: Women’s Perceptions and Responses
Proceedings of the ACM on Human-Computer Interaction, 9, 6, Article GAMES015, 415–446. (CHI PLAY 2025)
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Fake Game but Real Play: Exploring Player Motivations and Coping Strategies with Fake Games
Proceedings of the ACM on Human-Computer Interaction, 9, 6, Article GAMES021, 606–636. (CHI PLAY 2025)
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“This is Human Intelligence Debugging Artificial Intelligence”: Examining How People Prompt GPT in Seeking Mental Health Support
International Journal of Human–Computer Studies, 203 (2025), 103555 (16 pages)
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The State of Video Game Research in Computer-Supported Cooperative Work – A Systematic Literature Review
Computer Supported Cooperative Work, 34, 2, 587–638
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How Predatory Monetization Designs Manifest in Child-Friendly Video Games
Proceedings of the Twenty-First Symposium on Usable Privacy and Security (SOUPS 2025), Seattle, WA, USA, 515–534
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Reflecting Upon the Unintended Consequences of Personal Informatics Systems: A Systematic Review of Empirical Studies
Proceedings of the ACM SIGCHI Conference on Designing Interactive Systems (DIS 2025), Funchal, Madeira, Portugal, 2847–2866
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Dangerous Playgrounds: Child Players’ Encounters with Design-Mediated Risks on User Generated Game Platforms and Their Safety Practices
Proceedings of the 24th ACM Interaction Design and Children Conference (IDC 2025), Reykjavík, Iceland, 296–313
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Understanding Users’ Perception of Personally Identifiable Information
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2025), Yokohama, Japan, Article No. 240, 1–24
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Customizing Emotional Support: How Do Individuals Construct and Interact With LLM-Powered Chatbots
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2025), Yokohama, Japan, Article No. 376, 1–20
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“The System is Made to Inherently Push Child Gambling in my Opinion”: Child Safety, Monetization, and Moderation on Roblox
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2025), Yokohama, Japan, Article No. 471, 1–18
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Weighing Benefits and Harms: Parental Mediation on Social Video Platforms
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2025), Yokohama, Japan, Article No. 1041, 1–26
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Children’s Online Safety Risks and Ethical Considerations in XR Games
Workshop “Extended Reality and Children: Risks, Opportunities, and Ethics” at the ACM Interaction Design and Children Conference (IDC 2025), Reykjavík, Iceland
2024
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Harmful Design in User-Generated Games and its Ethical and Governance Challenges: An Investigation of Design Co-Ideation of Game Creators on Roblox
Proceedings of the ACM on Human-Computer Interaction, 8, CHI PLAY, 1–31. (CHI PLAY 2024)
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Collective Privacy Sensemaking on Social Media about Period and Fertility Tracking post Roe v. Wade
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2024), 8, CSCW1, 1–35
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Designing the Informing Process with Streamers and Bystanders in Live Streaming
Proceedings of the Twentieth Symposium on Usable Privacy and Security (SOUPS 2024), Philadelphia, PA, USA, 315–332
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The Ecology of Harmful Design: Risk and Safety of Game Making on a Metaverse Platform
Proceedings of the ACM SIGCHI Conference on Designing Interactive Systems (DIS 2024), Copenhagen, Denmark, 1842–1856
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Labeling in the Dark: Exploring Content Creators’ and Consumers’ Experiences with Content Classification for Child Safety on YouTube
Proceedings of the ACM SIGCHI Conference on Designing Interactive Systems (DIS 2024), Copenhagen, Denmark, 1518–1532
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“Our Users’ Privacy is Paramount to Us”: A Discourse Analysis of How Period and Fertility Tracking App Companies Address the Roe v Wade Overturn
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2024), Honolulu, HI, USA, Article No. 816, 1–21
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“At the end of the day, I am accountable”: Gig Workers’ Self-Tracking for Multi-Dimensional Accountability Management
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2024), Honolulu, HI, USA, Article No. 382, 1–20
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Trading as Gambling: Social Investing and Financial Risks on the r/WallStreetBets subreddit
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2024), Honolulu, HI, USA, Article No. 357, 1–17
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Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2024), Honolulu, HI, USA, Article No. 192, 1–18
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Collective Privacy Sensemaking on Social Media about Period and Fertility Tracking post Roe v. Wade
Workshop at the ACM CHI Conference on Human Factors in Computing Systems (CHI 2024), Honolulu, HI, USA
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“Our Users’ Privacy is Paramount to Us”: A Discourse Analysis of How Period and Fertility Tracking App Companies Address the Roe v. Wade Overturn
Workshop on Privacy Enhancing Technologies (PETS 2024 Workshop), remotely
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Understanding and Mitigating Harmful Design in User-Generated Virtual Worlds
Workshop “Novel Approaches for Understanding and Mitigating Emerging New Harms in Immersive and Embodied Virtual Spaces” at the ACM CHI Conference on Human Factors in Computing Systems (CHI 2024), Honolulu, HI, USA
2023
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Beyond Self-diagnosis: How a Chatbot-based Symptom Checker Should Respond
ACM Transactions on Computer-Human Interaction, 30, 4, 1–44
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How Do Users Experience Moderation?: A Systematic Literature Review
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2023), 7, CSCW2, 1–30
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Do Streamers Care about Bystanders’ Privacy? An Examination of Live Streamers’ Considerations and Strategies for Bystanders’ Privacy Management
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2023), 7, CSCW1, 1–29
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Harmful Design in the Metaverse and How to Mitigate it: A Case Study of User-Generated Virtual Worlds on Roblox
Proceedings of the ACM SIGCHI Conference on Designing Interactive Systems (DIS 2023), Pittsburgh, PA, USA, 175–188
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AutoML in The Wild: Obstacles, Workarounds, and Expectations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2023), Hamburg, Germany, Article No. 247, 1–15
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Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2023), Hamburg, Germany, Article No. 242, 1–19
2022
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Designing Intelligent Self-Checkup Based Technologies for Everyday Healthy Living
International Journal of Human-Computer Studies, 166 (2022), 102866 (52 pages)
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Challenges and patient strategies in seeking health services for chronic stroke: A qualitative study
International Journal of Healthcare, 8, 1, 36–50
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“I Am Concerned, But...”: Streamers’ Privacy Concerns and Strategies in Live Streaming Information Disclosure
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2022), 6, CSCW2, 1–31
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Esports Governance: An Analysis of Rule Enforcement in League of Legends
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2022), 6, CSCW2, 1–28
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Examining Co-Owners’ Privacy Consideration in Collaborative Photo Sharing
Computer Supported Cooperative Work, 31, 1, 79–109
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User Experience of Symptom Checkers: A Systematic Review
Proceedings of the American Medical Informatics Association Annual Symposium (AMIA 2022), Washington, DC, USA, 1198–1207
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Benchmarking Automated Clinical Language Simplification: Dataset, Algorithm, and Evaluation
Proceedings of the 29th International Conference on Computational Linguistics (COLING 2022), Gyeongju, Republic of Korea, 3550–3562
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AUTOMED: Automated Medical Risk Predictive Modeling on Electronic Health Records
Proceedings of the IEEE International Conference on Bioinformatics and Biomedicine (BIBM 2022), Las Vegas, NV, USA & Changsha, Hunan, China, 948–953
2021
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Teacher-Guardian Collaboration for Emergency Remote Learning in the COVID-19 Crisis
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2021), 5, CSCW2, 1–26
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With Help from Afar: Cross-Local Communication in an Online COVID-19 Pandemic Community
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2021), 5, CSCW2, 1–24
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Managing Healthcare Conflicts When Living With Multiple Chronic Conditions
International Journal of Human-Computer Studies, 145 (2021), 102494 (43 pages)
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The Medical Authority of AI: A Study of AI-enabled Consumer-Facing Health Technology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2021), Yokohama, Japan (virtual), Article No. 207, 1–16
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Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2021), Yokohama, Japan (virtual), Article No. 152, 1–17
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Data Engagement Reconsidered: A Study of Automatic Stress Tracking Technology in Use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2021), Yokohama, Japan (virtual), Article No. 535, 1–13
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Flag and Flaggability in Automated Moderation: The Case of Reporting Toxic Behavior in an Online Game Community
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2021), Yokohama, Japan (virtual), Article No. 437, 1–12
2020
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Mediating Community-AI Interaction through Situated Explanation: The Case of AI-Led Moderation
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2020), 4, CSCW2, 1–27
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Emotion Regulation in eSports Gaming: A Qualitative Study of League of Legends
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2020), 4, CSCW2, 1–25
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Mobile Collocated Gaming: Collaborative Play and Meaning-Making on a University Campus
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2020), 4, CSCW2, 1–24
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Physician Champions’ Perspectives and Practices on Electronic Health Records Implementation: Challenges and Strategies
JAMIA Open, 3, 1, 53–61
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Self-Diagnosis through AI-enabled Chatbot-based Symptom Checkers: User Experiences and Design Considerations
Proceedings of the American Medical Informatics Association Annual Symposium (AMIA 2020), Virtual event, USA, 1354–1363
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Getting the Healthcare We Want: The Use of Online “Ask the Doctor” Platforms in Practice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2020), Honolulu, HI, USA (virtual), 1–13
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Prehabilitation: Care Challenges and Technological Opportunities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2020), Honolulu, HI, USA (virtual), 1–13
2019
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Culturally-Embedded Visual Literacy: A Study of Impression Management via Emoticon, Emoji, Sticker, and Meme on Social Media in China
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2019), 3, CSCW, 1–24
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Live Streaming as Co-Performance: Dynamics between Center and Periphery in Theatrical Engagement
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2019), 3, CSCW, 1–22
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Making Healthcare Infrastructure Work: Unpacking the Infrastructuring Work of Individuals
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2019), Glasgow, UK, Paper No. 458, 1–14
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Turn to the Self in Human-Computer Interaction: Care of the Self in Negotiating the Human-Technology Relationship
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2019), Glasgow, UK, Paper No. 481, 1–15
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Understanding U.S. Adults’ Zika Virus Risk Perceptions and Mitigation Behaviors to Improve Technology-Supported Risk Communication
17th World Congress on Medical and Health Informatics (MEDINFO 2019), Lyon, France, 1874–1875
2018
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Navigating the Healthcare Service “Black Box”: Individual Competence and Fragmented System
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2018), 2, CSCW, 1–26
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When SNS Privacy Settings Become Granular: Investigating Users’ Choices, Rationales, and Influences on Their Social Experience
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2018), 2, CSCW, 1–21
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Professional Medical Advice at Your Fingertips: An Empirical Study of an Online “Ask the Doctor” Platform
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2018), 2, CSCW, 1–22
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Entangled with Numbers: Quantified Self and Others in a Team-Based Online Game
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2018), 2, CSCW, 1–25
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New to a Country: Barriers for International Students to Access Health Services and Opportunities for Design
Proceedings of the EAI International Conference on Pervasive Computing Technologies for Healthcare (PervasiveHealth 2018), New York, NY, USA, 45–54
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Multidimensional Risk Communication: Public Discourse on Risks during an Emerging Epidemic
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2018), Montréal, Canada, Paper No. 214, 1–14
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Playing with Streakiness in Online Games: How Players Perceive and React to Winning and Losing Streaks in League of Legends
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2018), Montréal, Canada, Paper No. 578, 1–14
2017
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Investigating Support Seeking from Peers for Pregnancy in Online Health Communities
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2017), 1, CSCW, 1–19
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Conspiracy Talk on Social Media: Collective Sensemaking during a Public Health Crisis
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2017), 1, CSCW, 1–21
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Managing Disruptive Behavior through Non-Hierarchical Governance: Crowdsourcing in League of Legends and Weibo
Proceedings of the ACM on Human-Computer Interaction, (CSCW 2017), 1, CSCW, 1–17
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One Social Movement, Two Social Media Sites: A Comparative Study of Public Discourses
Computer Supported Cooperative Work, 26(4–6), 807–836
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Understanding the Patterns of Health Information Dissemination on Social Media during the Zika Outbreak
Proceedings of the American Medical Informatics Association Annual Symposium (AMIA 2017), Washington, DC, USA, 820–829
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Special Digital Monies: The Design of Alipay and WeChat Wallet for Mobile Payment Practices in China
Proceedings of the IFIP Conference on Human-Computer Interaction (INTERACT 2017), Mumbai, India, 136–155
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Managing Uncertainty: Using Social Media for Risk Assessment during a Public Health Crisis
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2017), Denver, CO, USA, 4520–4533
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When Fitness Meets Social Networks: Investigating Fitness Tracking and Social Practices on WeRun
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2017), Denver, CO, USA, 1647–1659
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Resisting the Censorship Infrastructure in China
Proceedings of the Hawaii International Conference on System Sciences (HICSS 2017), Hawaii, USA, 2332–2340
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When Code Governs Community
Proceedings of the Hawaii International Conference on System Sciences (HICSS 2017), Hawaii, USA, 2056–2064
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The Rise and Fall of Moral Labor in an Online Game Community
ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2017) Companion, Portland, OR, USA, 223–226
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Investigating Support Seeking from Peers for Pregnancy in Online Health Communities
AMIA Annual Symposium Workshop on Interactive Systems in Healthcare (WISH 2017), Washington, DC, USA
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Understanding New Parents’ Navigation Practices in Healthcare
ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2017) Doctoral Colloquium, Portland, OR, USA, 73–76
2016
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Use of Information and Communication Technology among Street Drifters in Los Angeles
First Monday, 21, 9
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Ranking Practices and Distinction in League of Legends
Proceedings of the Annual Symposium on Computer-Human Interaction in Play (CHI PLAY 2016), Austin, TX, USA, 4–9
2015
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Foster the “Mores,” Counter the “Limits”
First Monday, 20, 8
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Sustainability Begins in the Street: A Story of Transition Town Totnes
Proceedings of EnviroInfo 2015 and ICT4S 2015, Copenhagen, Denmark, 361–370
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Civic Capacity and Sustainability in a Chinese City
International Conference on Informatics for Environmental Protection (EnviroInfo 2015) / International Conference on Information and Communication Technologies for Sustainability (ICT4S 2015), Copenhagen, Denmark
2014
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Playing with Strangers: Understanding Temporary Teams in League of Legends
Proceedings of the Annual Symposium on Computer-Human Interaction in Play (CHI PLAY 2014), Toronto, Canada, 161–169
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